Terms & Conditions

1. Introduction: Welcome to Highest Co. Please review the following terms and conditions concerning your use of this site.

2. Definitions:

  • User: Refers to you, accessing the site.
  • Site: Refers to Highest Coffee's website.
3. User Obligations: By using our site, you agree to respect all regulations, use the site appropriately, and not engage in any malicious activities.

4. Intellectual Property:
All content on this site, including logos and branding, is the exclusive property of Highest Coffee.

5. Payments, Refunds, and Cancellation Policies:
All purchases are made with the understanding that customers have the right to cancel and return their order within 30 days, for any reason, with a full refund, in line with UK consumer protection laws. However, deductions may be made from the refund if the value of the goods has been reduced due to excessive handling or usage. We also offer a freshness guarantee: if your coffee doesn't arrive fresh, reach out to us for a replacement or refund.

6. Liability and Disclaimer:
Highest Coffee isn't responsible for any damages arising from misuse of this site.

7. Account Termination: We reserve the right to terminate or suspend user accounts that violate our terms.

8. Governing Law:
This agreement is governed and interpreted under the laws of the UK.

9. Changes to Terms & Conditions:
We reserve the right to update these terms as needed. Continued use of the site signifies agreement.

10. Contact:
For queries, please reach out to hello@highestco.com

11. Your Satisfaction, Our Commitment: 
At Highest, we pour passion into every product. We hope our offerings bring as much joy to you as they do to us.